Shipping and Delivery
What locations do you ship to?
We take immense pride in our ability to ship orders worldwide, allowing customers from all corners of the globe to experience our exceptional products and services. Our commitment to serving a global clientele is unwavering, and we strive to make our offerings accessible to individuals and businesses across continents.
How long does an order take to arrive once shipped?
The duration of shipping varies based on the destination, and we’ve compiled the following estimated transit times for your reference:
| LOCATION | *ESTIMATED SHIPPING TIME |
| United States | 1-3 Weeks |
| Canada, Europe | 2-4 Weeks |
| Australia, New Zealand | 2-4 Weeks |
| Other | 2-5 Weeks |
*This doesn’t include our 6-8 days processing time.
Will I receive a tracking number for my package?
Absolutely! Once your order has been dispatched, you will receive a tracking number that will enable you to monitor the journey of your package from our facility to your doorstep. However, we kindly request your understanding should any unforeseen delays occur, such as postal service interruptions or customs clearance procedures, which are outside of our immediate influence.
My Tracking Says “No Information Available At The Moment”.
In the event that your tracking information displays “No Information Available At The Moment,” please rest assured that this is a temporary situation. Certain shipping carriers may experience a delay in updating their tracking systems, and it typically takes 2-5 business days for the information to be reflected accurately.
What do I do if my order is lost in the mail?
At our company, we prioritize the security and safe delivery of every order. To this end, we insure all shipments and employ robust handling procedures to minimize the risk of lost packages. However, in the rare instance that your order is misplaced during transit, held up at customs, or returned to us due to unforeseen circumstances, we have measures in place to ensure your satisfaction. Since all packages are insured, we will promptly reship your order via priority shipping with comprehensive tracking, providing you with peace of mind. For further details, please consult our refund and return policy, which outlines the procedures we follow in such shipping-related situations.